Charlie Phairojmahakij heads WorkOptional Labs (WO Labs), bringing a combination of medical education and extensive full-stack development expertise. He specializes in creating minimal viable products that solve real-world problems, particularly in healthcare platforms. At WO Labs, he guides the research, development, and deployment of AI agents that form the core of WorkOptional.ai's technology.

His technical skills include Python, TypeScript, JavaScript, Dart, SQL, and frameworks like Django, FastAPI, Angular, and Flutter. He also works with AI development frameworks including CrewAI, Langgraph, and LangChain. His medical background includes CPR, ACLS, and EMT certifications, providing perspective on technology's human impact.

Charlie is CTO at CloudNurse, where he created an ERP/EHR system for the nursing sector. At Alinea Group, as Managing Director and Technology Director, he developed the company's vision and built a full ERP system while managing a team of over fifty. His earlier roles included Operations Manager at Pacific Carpets and CTO/Operations Manager at Dellarobbia (Thailand). His experience as an EMT in critical care grounds his understanding of high-stakes environments.

Alex Raso - Head, WorkOptional Academy (WOA) Headline: AI Educator & Automation Strategist Enabling Enterprise AI Transformation

Alex brings over a decade of diverse experience spanning IT operations and cybersecurity consulting to his role as Head of WorkOptional Academy. Based in Bangkok after relocating from Sydney, his career journey from technical support to enterprise sales engineering has developed his exceptional talent for translating complex technical systems into tangible business value.

At WorkOptional Academy, Alex designs practical, results-oriented programs that help organizations move beyond theoretical AI knowledge to effective implementation. His business-focused curriculum bridges the critical gap between understanding and application, empowering teams to integrate automation into their daily workflows and strategic initiatives. His approach is rooted in the belief that AI literacy combined with strategic implementation is essential for business success today.

After establishing a cybersecurity consultancy in Bangkok, Alex became deeply embedded in the local startup ecosystem, gaining firsthand insights into the unique challenges Southeast Asian businesses face when adopting emerging technologies. His practical experience navigating these challenges informs his work at WorkOptional Academy, where he serves as both a technical guide and strategic advisor.